All prices are inclusive of relevant government taxes, such as Australian GST where applicable. Other government taxes may apply instead of GST in certain circumstances, such as VAT, JCT as well as US Federal and State taxes unless specified as additional or itemised. All government taxes are included in the final sale price and are calculated at the time of booking, unless specified.
Government taxes can change from time to time. If there are changes to a tax rate, the changes will be reflected upon any unpaid invoices. In this instance, a change will not be applied to invoices already paid in full. Some notice will be provided.
Prices listed within our website and brochures are subject to change at any time, according to market conditions, demand and availability. If a price reduces or is discounted, this reduced rate is not applied to existing bookings. If a booking is cancelled in an attempt to re-book or re-instate at a reduced rate, full cancellation applies according to Section 9.
Prices are listed in Australian Dollars, unless indicated otherwise. If a price is listed in a foreign currency, the final sale price will usually be invoiced in Australian Dollars and will be calculated at the current exchange rate at the time of deposit, stage payment or final payment. For some events based in the UK or in Hong Kong we may accept payment in Pounds Sterling or Hong Kong Dollars into our nominated account in the UK or Hong Kong. The terms of this contract remain the same in this instance.
If you are making payments from a foreign country, your financial institution may charge international transaction fees. These charges need to be paid by you so please take that into consideration by adding that fee to your transaction to Events Travel or Voyages.Golf.
If paying by credit card, credit card company merchant fees will apply as listed on your booking confirmation and invoice. These charges are not imposed by us, they are passed on at the same level as we are charged by our payment providers as a fee for their service. Your package, tour or service provided will be charged by us in Australian dollars using the exchange rate at the time. Your financial institution will reflect exchange rates and fees charged by your credit card provider. Note that B2B exchange rates are lower than published retail rates by at least 1 basis point.
All unpaid invoices are subject to updated currency increases at any time, supplier or service provider surcharges, fare changes or tax changes if applicable.
If a Group Tour requires an itinerary change, we reserve the right to adjust the price for that tour component and you will be advised prior to that change but only if it impacts the pricing in any way.
If you are booking additional services not included in a base package or tour, such as flights, additional supplier or service provider surcharges, taxes and fees may apply. If surcharges and taxes are included in the final price, this will be listed within your booking confirmation. Otherwise, the supplier or service provider reserves the right to charge additional surcharges, taxes and fees (such as fuel surcharges and overweight baggage fees).
Airlines reserve the right to charge fares in force on the day of making your reservation or when ticketed upon receipt of full payment. Fares may change between us quoting and ticketing – its is important to pay for flights immediately to avoid increases. No airline add-ons have been included in your booking unless specified within your booking confirmation.
Event Packages and Escorted Tour Booking Fees
Each package has a built in booking fee in accordance with the particular product. This booking fee is an administration charge to process the reservations, issue confirmations, administer stage payments and to contract a range of suppliers. If the specific product or confirmation does not have this listed booking fee, the following are our standard default fees, which are separate to airline fees:
- Domestic within Australia: A$95 per person, per event package (base listed package)
- International from or to Australia: A$125 per person, per event package (base listed package)
- Within or to any other regions: A$95 per person, per event package (base listed package)
- Escorted Tours: A$395 per person.
The above fees are non-refundable under any circumstances in case of the cancellation of an event, in addition to any non refundable elements from suppliers such as airlines, hotels, tickets for events, hospitality, transport and catering. For cancellations see sections 9 and 10.
Flight Ticketing Fees
Events Travel and Voyages.Golf often do not receive commission on flights or those commissions are extremely low. We reserve the right to charge a booking fee for the time taken to quote and ticket your fares. This will usually entail us doing comparative quotes via multiple sources to establish a suitable fare which takes staff time.
The following ticketing fees are standard and are in addition to our cancellation booking fee for land packages. If we offer a different booking fee we will advise you at the time of quotation. The fees will also be reflected on your confirmation letter which is a binding contract. In the event that fare is cancelled refunds will be based on the terms of the flight purchase and airline penalties may apply. The taxes paid on that fare may vary on exchange rates at the time of refund. Whilst Events Travel or Voyages.Golf do not charge an extra cancellation fee we reserve the right to retain our booking fee for work done on the original booking and the extra work in regards to the refund application process.
Fares within the regions of Australia, New Zealand, North America, Europe, Asia & Africa and within the South Pacific:
- For scheduled airlines we are able to ticket in-house: A$45 per person
- For other Carriers we are unable to ticket in-house: A$55 per person
- For scheduled airlines we are able to ticket in-house: A$75 per person
- For other Carriers we are unable to ticket in-house: A$95 per person
The above rates apply to economy class fares. Higher rates based on the applicable fares for Premium Economy, Business Class or First Class fares may apply – see your quote and/or confirmation letter for these fees.
In addition some fares need to be purchased from a ticket-reseller (consolidator). The additional fee is A$35 per ticket issued, per person.
Baggage and Seat Booking Fees
Many airlines charge extra for baggage handling and seat selection. These fees will be outlined to you at the time of booking. In case we omit any of this information please feel free to ask us. Baggage is only included within published fares where allowances are included. We will not include baggage fees where they are shown as extra. The same applies for seat selection options –these are your personal responsibility—. We can of course assist –please discuss this with a Travel Expert— however it may be prudent to investigate this yourself if this is important to you. The access codes will be provided.